Returns and Refunds Policy

LAST UPDATED: 01/05/2023

Returns and Refunds Policy

Refund Policy for Solvemigo by Crestify Solutions Pvt. Ltd.

We at Crestify Solutions Pvt. Ltd. are committed to providing you with a high-quality experience when using Solvemigo. However, we understand that there may be instances where you may not be completely satisfied with our service. As such, we offer refunds within 7 days at the sole discretion of the company.

Refund Eligibility

To be eligible for a refund, you must request it within 7 days of your initial purchase of our services. However, we reserve the right to refuse a refund if we determine that you have completely used your service quota or if you have abused the service. Examples of service abuse include, but are not limited to, the following:

  • Using Solvemigo for illegal purposes
  • Sharing your account details with other individuals
  • Using automated tools to excessively query our servers

If we determine that you are not eligible for a refund, we will provide a detailed explanation for our decision. Our decision is final and not subject to further review.

How to Request a Refund

To request a refund, please contact us at [email protected]. Please include your name, email address, and the reason for your refund request. We will aim to process your request within 7 working days of receiving it.

Refund Processing

If your refund request is granted, we will process it within 7 working days of our decision. We will refund the money using the same payment method that you used to make the initial purchase. We are not responsible for any fees charged by third-party payment processors, and we will not refund such fees.

Changes to This Policy

We reserve the right to modify this refund policy at any time without prior notice. Any changes to this policy will be posted on our website.

Thank you for choosing Solvemigo by Crestify Solutions Pvt. Ltd.